R-message AC01: Incorrect account number

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AC01: Incorrect account number

SEPA return code AC01 — belongs to the AC group (cuenta del deudor).

TL;DR

  • Meaning: Incorrect account number.
  • Category: Cuenta del deudor.
  • Common cause: when the debtor’s iban doesn’t exist or has invalid format.
  • How to fix it: check the iban with our iban validator; if it’s correct, contact the debtor to confirm the right account.
  • Bank fee? Typically yes (depends on your bank contract).

When it appears

When the debtor’s IBAN doesn’t exist or has invalid format.

How to fix it

Check the IBAN with our IBAN validator; if it’s correct, contact the debtor to confirm the right account.

XML example

This code lives inside the <RsnInf> block of the return message (pain.002 or camt.054):

<Rtr>
  <RsnInf>
    <Rsn>
      <Cd>AC01</Cd>
    </Rsn>
    <AddtlInf>Return because of incorrect account number</AddtlInf>
  </RsnInf>
</Rtr>

Prevention

Before sending the batch to your bank, validate it with our SEPA XML Validator. Catch the errors your ERP misses and reduce AC-type returns.

Conclusion

AC01 is a cuenta del deudor type return. Follow the steps above to fix and re-issue.


Frequently Asked Questions

Does `AC01` carry a bank fee?
Almost always. Your bank charges a return fee per your contract.
Can I retry the collection?
It depends on the cause. Fix the reason above before retrying.
How do I prevent it?
Validate the batch before sending it and keep IBAN, mandates and CID up to date. Our [SEPA XML Validator](/sepa-direct-debit-xml-validator) catches most of these errors pre-submission.

Validate your SEPA XML file before uploading

Try it now →
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